Terms & Conditions

Last updated: April 1, 2024

Welcome to Zoumr. By accessing or using our reservation management platform, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account or using Zoumr's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Service

Zoumr provides a link-in-bio reservation management platform that enables businesses to:

  • Create and manage reservation pages

  • Accept and process bookings from customers

  • Collect payments through integrated payment providers

  • Send notifications via allowed channels

  • Manage customer data and analytics

3. User Accounts

3.1 Account Creation

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent or illegal activities.

4. Subscription and Payments

4.1 Pricing

Subscription fees are as stated on our pricing page. We reserve the right to change our pricing with 30 days' notice.

4.2 Payment Processing

Payments are processed through third-party payment providers. You agree to their terms of service and privacy policies.

4.3 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy.

4.4 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel anytime from your account settings.

5. User Conduct

You agree not to:

  • Use the service for any illegal purpose

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Transmit viruses or malicious code

  • Attempt to gain unauthorized access to our systems

  • Interfere with or disrupt the service

  • Collect user data without consent

  • Impersonate others or provide false information

6. Intellectual Property

All content, features, and functionality of Zoumr are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

7. User Content

You retain ownership of content you upload to Zoumr. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your content solely for the purpose of providing our services.

8. Third-Party Services

Our service integrates with third-party services. We are not responsible for the availability, accuracy, or content of these third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZOUMR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Indemnification

You agree to indemnify and hold harmless Zoumr from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these Terms.

12. Data Protection and Privacy

Your use of the service is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance of the modified Terms.

14. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the service will immediately cease. We may retain certain data as required by law or for legitimate business purposes.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or your use of the service shall be resolved through binding arbitration in Medan, Indonesia.

17. Contact Information

If you have any questions about these Terms, please contact us:

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zoumr regarding the use of our service.