Last updated: April 1, 2024
At Zoumr, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reservation management platform.
We collect information that you provide directly to us, including:
Account information (name, email, phone number)
Business information (business name, address, type)
Reservation data (customer names, booking details, preferences)
Payment information (processed securely)
Usage data and analytics
We use the information we collect to:
Provide, maintain, and improve our services
Process reservations and payments
Send you notifications and updates
Respond to your comments and questions
Analyze usage patterns and optimize user experience
Detect and prevent fraud or abuse
We do not sell your personal information. We may share your information with:
Service providers who assist in our operations
Business partners with your consent
Law enforcement when required by law
Other parties in connection with a merger, acquisition, or sale of assets
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure payment processing through PCI-compliant providers
You have the right to:
Access and receive a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time
Data portability
To exercise these rights, please contact us at [email protected]
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: Medan, Indonesia
